BFW Focus Property Market
Improve your sales and marketing success!
Questioning your prospects concerning concrete building projects at an early planning stage gives you valuable input about your customer's needs, price estimates, wishes, expectations and willingness to buy.
CUSTOMERFocus Business
Now in its third edition, the CUSTOMERFocus Business 2010 again provides all participating members of the leading municipal association for waste management and street cleaning with a great opportunity to strengthen proximity to customers and get information on the requirements of these key accounts.
CUSTOMERFocus Citizen
The "CUSTOMERFocus Citizen" sounds out what services and information the citizen needs, finds out the brand awareness and image of local utilities and the satisfaction of the citizen with the waste management and street cleaning services of the local authority.
TENANTMonitor
Improving customer satisfaction of your tenants! How satisfied are your tenants – with rented property, environment and facility management? Find out with the Tenant Monitor, our customer satisfaction survey to increase satisfaction and loyalty of your tenants and image of your housing association.
CUSTOMERFocus Real Estate Management
Offers and services? Which services are missed? The CUSTOMERFocus Real Estate Management 2009 provides all participating members of municipal association for waste management and street cleaning with the option of strengthening their customer proximity and their knowledge of the requirements of these key customers.
BUSINESSMonitor 2010
The German Association of Towns and Municipalities and LQM offer towns and municipalities an instrument for safeguarding their interests as a business location. Each year the BUSINESSMonitor determines the satisfaction with the location factors, the location loyalty of the business that pay trade tax, and their requirement for municipal services.
BUSINESSPulse 2010
We help you keep in communication with your local enterprises and assist you in identifying any risk of migration. We phone the enterprises on your behalf to ascertain their current and specific concerns and needs.
Private Customer Monitor
The Private Customer Monitor, our survey and loyalty instrument for your private customers, supplies the answers. The standardised, telephone survey provides information on how satisfied and loyal your customers are, on your image as power supplier, and on which services and consulting programs you should be offering.







